إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.
إرفاق
الرياض, السعودية
تم النشر 2022/05/16 21:32:55
تنتهي 2022-07-15
الرقم المرجعي: JB4513486
وصف الوظيفة
- Answer phones and respond to customer requests.
- Contacting customers as required and ensure data is recorded in C@P.
- Following the campaign procedure.
- Sell product and place customer orders in computer system.
- Provide customers with product and service information.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquiries not immediately resolved.
- Create leads and restore on the system.
- Recognize, document, and alert the supervisor of trends in customer calls.
- Recommend process improvements.
- Other duties as assigned.
- Enhance customer profiles with additional information such as hobbies, birth dates, owned cars, …etc.
- Schedule consultations, explanations or configuration appointments with the Porsche Pro team.
- Schedule test drives with the Porsche Pro team.
- Invite prospects and customers to events at the dealership.
- Provide lead data analysis.
- Keep abreast of customer trends and moods.
- Supply customers with accurate information.
- Develop expert knowledge of our products, systems and processes.
- Fulfill the potential without disturbing prospects.
المهارات
- Computer literate with the ability to learn or CRM software applications.
- Duties require professional verbal and written communication skills and the ability to type 30 wpm.
- One-year experience
- Strong computer skills, including experience of operating word processing and database packages, email and internet.
المؤهلات العلمية
High School with 2 years experience or Diploma
تفاصيل الوظيفة
مكان الوظيفة
الرياض, السعودية
الدور الوظيفي
خدمة العملاء ومركز الإتصال
الحالة الوظيفية
دوام كامل
نوع التوظيف
موظف
عدد الوظائف الشاغرة
3
المرشح المفضل
المستوى المهني
مبتدئ الخبرة
عدد سنوات الخبرة
الحد الأدنى: 1 الحد الأقصى: 2
منطقة الإقامة
المملكة العربية السعودية
الجنسية
المملكة العربية السعودية
الشهادة
دبلوم